FAQ

Our Paw Paw Store

When are you open?

We are open Monday through Saturday 10 am – 6pm, and Sunday from 11 am – 4 pm.

We close our shop from January 1st to March 15 so that we can go to Tucson to restock and prepare the store for the new inventory.

Do you sell wholesale?

We can offer wholesale BY APPOINTMENT ONLY to buyers with a valid EIN number. There is a $50 minimum on wholesale purchases. Most items in our retail space are not available for wholesale purchase, however some exceptions may apply. 

Do you polish or cut rocks for customers?

At this time we do not do any lapidary work. Contact us so we can get you in touch with people in the Kalamazoo area who may do lapidary work.

Can you identify a rock for me?

We can try our best! Bring it in to our shop and we can help if we aren’t too busy, or send us photos via email or Facebook. 

Will you buy rocks from me?

We only purchase large quantities from sellers offering large collections or from miners at wholesale prices. Please arrange an appointment if you fit this description.

We DO NOT buy small quantities or individual pieces. We recommend eBay, Craigslist, or the Facebook marketplace if you’re looking to sell your rocks and minerals.

Do you deliver?

We do not offer delivery at this time.

What’s your return policy?

Purchases at our retail location can be returned in-person with a receipt. You will receive a full refund as store-credit as long as the piece is in new condition. 

Do you sell online?

Yes! Our online store will be back online very soon!